Was at Basil Resale today for service. In and out on 30 mins. Thank you!
This was the best car purchasing expierence we have had. The entire staff was very helpful, especially Sarah. She answered all our questions, and made us feel comfortable enough to buy our car. The most fun I had buying a car.
The Staff, especially Sara of the Internet Sales Team. She was a gem, my first time buying a high end vehicle was a seemingly effortless. Prompt responses, direct information, and corner cutting. It was and awesome experience. And Free Oil changes for life! Winner .
I can't convey how pleased my wife and I were with the entire process. We lived in Los Angeles for many years where buying a car can be an inhuman and degrading experience. So much so that we have come to dread the idea of entering a dealer, anywhere. Not anymore and not at Basil Resale Transit! From first contact with Sarah to our drive off the lot we were met with respect and kindness. Even though we bought a rather inexpensive vehicle we were treated like we were purchasing the most expensive. They have earned our loyalty. Thank you.
Stopped in without an appointment and they serviced my car right away. Staff was friendly and my service was done quickly.
Very friendly service in all departments. I can’t believe how quickly they got me on the road in a fantastic BMW! Among management, finance, and sales I couldn’t have asked more questions and had each one completely answered immediately. Really, I was on a tight schedule and they went above and beyond helping me finance the vehicle, going back-and-forth with my insurance agent, and getting me in a clean & perfect condition crossover on the same day I came in for a test drive. Of course, it helps that they took care of the DMV hassle for me on the spot. This is my 5th car and by far the easiest to purchase.
Very good customer service. Prompt and fulfilled all my expectations.
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